Training Documentation
- Roadmap for E1 training for Mike Mull
Webcare BAU Support
- Revamped the Webcare bug tracking process, so all bugs are now centralised
- Did the business analysis for new features to be added to the AMER Webcare system
NY Application Training
- Developed the E1 training guide for Project Managers, can be used by Mike Mull and E1 team.
- Developing the Prolog Change Order training guide for Project Managers
- Created a report and presentation on NY application usage, highlighting areas of improvement
NY Business Requirements Review
- Did the business analysis for the WTC Memorial requirements for a new system.
- Did the business case review for the MC2 application rollout
NY Project Profitability Analysis Process
- Facilitating the review session to address the PPA reporting process and how to improve the situation.
- Creating the training pack for project accountants, project managers, and operations directors to improve the quality and compliance of the PPA reporting process
AMER LLc ISSAC Project
- Delivered the project on time
- Delivered the project under budget
- Delivered the project with an accepted quality
